Utility Department
Our Mission
The Utility Department is committed to providing quality customer service to all our residents. We work to maintain correct and on-time billings. As the Utility Department we also work together with the Planning & Building, Water, and Wastewater Department to insure any problems are addressed and corrected in a timely manner.About the Utility Department
The Utility Department staff is responsible for billing water, sewer and stormwater usage to 8,500 customers monthly. Other services provided are payment posting, new services started, customer complaints and/or problems.
New customers or current customers wishing to transfer service to new location must sign up in person at the Town Hall, in the Utility office, 61 N. Green Street, Brownsburg, IN 46112. The customers signature is required on the application form, a copy of your drivers license and if renting a copy of the lease. The application form is available on line so you can fill it out prior to coming to our office. Utility Service Application Form.
There is a $75.00 deposit required before services can be started. If you are a current customer transferring from one address to another you must have your current bill paid, in full, plus an estimated final bill before the deposit can be transferred. If the deposit is transferred and there is a balance or credit on old account, it will be moved to new account. You must provide us with a shut off date and a start date for both addresses.
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