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Town Moves to Fixed Utility Bill Due Dates

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For the convenience of its customers, the Town of Brownsburg is making a change in the utility billing cycle. Starting in February, utility bill payments will be due on the 17th of each month. Previously, the due date fluctuated to avoid Saturday and Sunday.

Monthly payments are now due by midnight on the 17th and previous balances or delinquencies are due by midnight on the 26th. The Town hopes that changing to a fixed due date will help its 8,500 customers avoid confusion about when to make a payment and make budgeting for the monthly expense easier.

The Town offers a variety of convenient ways for customers to pay the utility bill. Drop the payment into the mail or use cash, check or money order at the Utility Office inside Town Hall or the drive-up window off Adams Street from 8 a.m. to 4 p.m. Monday through Friday. After business hours, use the 24-hour payment slot at the drive-up window. Enroll in ACH to have the payment automatically deducted from a checking account on the due date. This will assure payments are made on time, avoiding any late fees. Pay by credit card or e-check online anytime or over the phone by calling the Utility Office at 317-852-1102 during business hours. There is a $3.45 credit card processing fee or $1.95 for e-checks.

Bills paid on or before the due date avoid late fees and delinquent notices. Customers with difficulty meeting the due date may call the Utility Office before the due date for payment arrangements to avoid shut-off. No payment arrangements will be made on the due date.

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